Testimonials from Carpet One customers like you.
We needed new carpet for 2 rooms in our home. It was between Carpet One and a competitor. I chose Carpet One because of the stellar customer service I received from Lee (store manager). I feel they had a great selection for the type of style I was looking for. All the places I shopped were comparable in price and Lee was willing to work with me. I would also like to mention they are open on Saturdays! I walked in without an appointment and felt like my business was appreciated. Lee had my best interest in mind...not the other way around. The installation was done quickly and professionally. The crew was in and out within 2 hours. I can walk away knowing I had a great experience and would recommend Carpet One to other people looking for new flooring. Thank you, Lee. — Miranda M. (Review originally submitted via Yelp)
I could not be more pleased with how it looks!
Good afternoon Joe: Yea! Our carpet was installed today, and it looks terrific. The installers were on time and efficient, and managed to have just enough new carpet after the rooms and stairs to install new carpet in the under -the-stairs closet - so we didn't use the old carpet (there was not enough padding, so they just replaced the carpet over the old pad - but we planned to do that anyway). I was concerned about dry rot on the backing of the old carpet after we brought it out. The color is perfect. I could not be more pleased with how it looks, it blends in perfectly. I have forgotten how nice it is to walk on new carpet! Jerry was able to paint all 4 closets since we placed our order (whew!)- so everything looks and smells new. The carpenter will soon put in new baseboards. I'm happy with all the 'new-ness'. I am so thankful that you helped us make a good selection and save money too. There must be 10,000 choices in carpet - but I could not be happier - and I expect it to last well and love the new improved pad. — Eva Glow Brownlow
One of the very best!
Just thought I would drop a note thanking you for all your help. The crew came out last Tuesday and did a good job rest retching and tucking the wool carpet, particularly on the stairs. I think your company is one the very best I have dealt with in my life. The tile you provided for the bedroom, wash room is an excellent quality tile. The flooring crew that came out and sanded the dark stain off the hardwood floor did an incredible job. The #2 red oak hardwood floor in our home is now beautiful. You can see every aspect of its grain with subtle color variations in the wood. The New Zealand wool carpeting is beautiful. It is soft to the touch, yet thick and firm. The Hunt Club style fits in perfectly with our home. I want to thank you for such an excellent, professional service you and your employees have provided to us. I will recommend your company for any flooring needs. — David Richmond
Thank you for your support!
With your assistance we raised over $6,000 for Carrie Tingley Hospital Foundation. This will provide individualized services that bridge the gap for families and children with special needs to reach their full potential by giving them the same opportunities as children who are typically developing. The Do Hair Do Good fashion show would not have been possible without your partnership and thank you for that! Ray's Flooring was significant in making an impact to the children of Carrie Tingley Hospital Foundation. Your contribution is appreciated! — Karyth Becenti
Awesome guys! Very polite, hardworking, and took time to explain things. — Mike
Ray's replaced carpeting with hardwood floors in living room and all three bedrooms. Completed in two visits to make furniture moving a bit less hectic. Very professional and excellent work. — Michael Cissell
I was impressed!
They did a beautiful job. I was impressed. I would recommend them. — Miramon Anaya
I would use Ray's again!
Both Gabe Smith and Joe Duran were very professional. They took the time to talk about flooring options-both wood and tile and gave us a number of things to consider. Ultimately we went with tile and Joe worked with us all the way through scheduling. Larry did the installation and I don't know that I've ever seen better work. He was on time the first day and worked to our schedule to have the work done the day before we moved-in. It wasn't and easy installation. It required floor leveling and some detail cuts to fit to non-standard adobe walls. He came back after we moved to clean up and remove all the installation debris from both the carpet removal and file installation. I would use Ray's again if we wanted more work done. — Kim Wright
Worked with us every step of the way!
Gabe and Mario replaced cheap, ugly carpet and vinyl with beautiful wood and tile floors. They started on time and completed a little early. They worked with us every step of the way and kept us apprised of pertinent information. I could have paid less at a big box store, but feel it is important to support local business and I am glad I know if I have any problems, they'll be right here. Can I just say that you are awesome and we loved working with you. Enough said. — Liz Charles